Here at TfL, we’re committed to making travel safer for everyone. From Tube to buses, trams and Overground, taking extra care can help make your journey smoother. And remember, we’re here to help too. Here’s some tips on what you can do to travel safer while on the move in London 👇
Hold on and take your time ⏱️
- Hold the handrail especially on stairs and escalators, and onboard moving vehicles.
- Slow down and avoid rushing.
- Take extra care in wet weather – surfaces can be slippery.
- Take care of the closing doors – items can get trapped.
We’re here to help
- All our staff are trained to offer assistance and support if you need it.
- Dropped something on the tracks? Ask a staff member or press the help button and we’ll safely retrieve it for you.
- Travelling with luggage, a buggy or just need to use a lift and aren’t sure where they are? Ask a member of staff or use TfL Go to find out.
- We have staff at all Tube, Elizabeth line and London Overground stations whenever services are running. Some piers, all boats, the IFS Cloud Cable Car and Victoria Coach Station are staffed too. On the DLR and trams, most stops and stations are unstaffed, although you can find a member of staff on the train or tram.
- Help points can be found throughout our networks. You can use them to contact staff for information and assistance or in an emergency.
Browse more safer travel in London content on our socials 👇
Plan your next trip
📲 Download our free TfL Go app to check train times so you don’t need to rush
🤩 Visit our Safety Hub to find out more about what TfL are doing to help keep you safer while travelling in London
