What’s the hardest part of running restaurants?
The restaurant industry is a really tough, horrible business, and things go wrong almost every single day. It’s always something. The oven breaks, three people call out sick, your main food delivery doesn’t show up, there’s a blizzard. In the restaurant business, you need every dollar. But that’s also what makes it exciting. A lot of us in hospitality aren’t really the white-collar types.
Sitting behind a desk with a tie, needing to live the corporate life, is very different. A lot of people in the hospitality industry do this because we have all this energy and we don’t like to have to conform so specifically. So anyway – we have lots of things go wrong, and a lot of fun fixing them.
