Bespoke Dental Clinics London Review 2026: Brilliant Implants or Worth Avoiding?

This Bespoke Dental Clinics London review by London Reviews is the most thorough independent assessment available of the private dental clinic at 370 Old Street, EC1V 9LT — covering their full range of treatments, the real-world patient experience, verified review ratings across Google and Trustpilot, CQC registration status, pricing transparency, and a frank look at both what the clinic does brilliantly and where patients have raised concerns.

Last updated: May 2026 — Independently researched and written by the London Reviews editorial team. We do not accept payment from the businesses we review.

Looking for an honest Bespoke Dental Clinics London review? This is the most thorough independent assessment of Bespoke Dental & Implant Clinic — a private dental practice situated in the heart of Shoreditch, moments from Old Street Station. Below we cover their treatment menu, clinical team credentials, pricing, what patients actually say across multiple platforms, how they compare to nearby private dentists, and everything you need to know before committing to an appointment.

At a Glance: Key Facts

Introduction: Why We Reviewed Bespoke Dental Clinics London

Finding a private dentist in London is, paradoxically, both simple and overwhelming. The capital hosts hundreds of practices — some genuinely excellent, some trading on postcodes rather than skill — and distinguishing between them before you’ve sat in the chair is harder than it ought to be. Bespoke Dental & Implant Clinic on Old Street has attracted significant attention from patients across East London and the City: a distinctive name, a prominent Shoreditch location, a specialist focus on implants and cosmetic work, and a Google rating that consistently hovers around 4.7 stars. That combination merited a thorough look.

This Bespoke Dental Clinics London review draws on data from Google Reviews, Trustpilot, CQC registration records, the clinic’s own website and published treatment pages, patient accounts on review forums, and cross-referencing with competitor clinics in the EC1 and wider City area. We have not accepted payment or any benefit from Bespoke Dental Clinics or any party connected with them.

If you’ve already read our Bow Lane Dental Group review or our Neem Tree Dental Practice review — two of our most-read dental assessments — you’ll notice we apply the same consistent framework here: real ratings, verified staff credentials, genuine patient feedback (positive and negative), and a frank editorial assessment of value for money.

Location & Getting There

Bespoke Dental Clinics’ London practice sits at 370 Old Street, EC1V 9LT — a stretch of Old Street known for its dense cluster of tech businesses, independent cafés and creative agencies, roughly midway between the Old Street roundabout and Shoreditch High Street. It’s an address that suits its patient demographic: working professionals, City employees, and residents of Hoxton, Clerkenwell and Bethnal Green who want a private clinic without trekking to Harley Street.

Getting There by Tube & Rail

Old Street Station is the obvious choice — it’s a roughly three-minute walk east along Old Street, served by the Northern line (Bank branch) and by Great Northern/Thameslink via National Rail. Liverpool Street is also walkable in around twelve minutes, connecting the clinic to the Elizabeth line, Central line, Circle, Hammersmith & City and Metropolitan lines. Shoreditch High Street Overground sits about eight minutes away on foot, useful for those coming from Hackney, Dalston or Whitechapel.

By Bus

Old Street is served by a generous spread of bus routes including the 21, 43, 141, 214, 271, and 394. The stop outside Old Street Station puts you approximately a four-minute walk from the clinic entrance.

Parking & Cycling

Driving into EC1V during the day is inadvisable — the Congestion Charge zone boundary clips this area and on-street parking is metered and tightly controlled. The nearest NCP car park is on Old Street itself. More practically: Santander Cycle docking stations are plentiful on Old Street and along City Road, making cycling a reasonable option for those coming from Islington, Hackney or the City.

Why the Location Matters

The Shoreditch address is genuinely convenient for a large swathe of London. Patients from the City, Canary Wharf (via Overground) and North London can all reach Old Street with relative ease. For those in South London or West London, the commute is less straightforward — something worth factoring in when considering a multi-appointment treatment such as implants or Invisalign, where you’ll visit several times over months.

First Impressions & Atmosphere

Patient accounts consistently describe the Old Street clinic as modern and well-appointed. Terms such as “stunning,” “hygienic,” and “very modern with the latest technology” appear in reviews across platforms. Dental anxiety is a real barrier for many adults — estimates suggest roughly half the UK population experiences some degree of it — and the clinical environment plays a significant role in how patients respond to that anxiety from the moment they walk through the door.

Multiple reviewers single out the reception experience specifically, noting that the clinic communicates clearly before appointments and that the atmosphere feels calm rather than clinical in the intimidating sense. One reviewer described arriving for an emergency appointment in considerable pain and being seen the same evening: “I left completely pain free.” Another, attending for wisdom tooth surgery, praised the “professional and very kind” demeanour of the clinical staff throughout what is, by any measure, an anxiety-inducing procedure.

The practice markets itself explicitly at nervous patients, offering both oral and IV sedation — a significant operational commitment that goes beyond what many private London practices provide. That positioning is reflected in several reviews from patients who describe using sedation for their first visit and then progressing to treatment without sedation in subsequent appointments, having built trust with the team.

The Clinical Team

A dental clinic is only as good as its practitioners, and Bespoke Dental Clinics’ credentials at senior level are solid. The practice is operated by Facial Enhancement Suite Limited, with Dr Mohammad Ghafraan Hussain serving as both Clinical Director and Registered Manager with the CQC.

Dr Mohammad Ghafraan Hussain — Clinical Director

Dr Hussain trained at Bart’s and The London School of Medicine and Dentistry — one of the UK’s most respected dental training institutions. He holds a Membership of the Faculty of Dental Surgery from the Royal College of Surgeons of Edinburgh (MFDS RCS Ed) and completed a Master’s degree in Dental Implantology at the University of Salford. His specialist interests span oral surgery, implant dentistry, conscious sedation, and cosmetic and restorative dentistry. Patient reviews frequently and specifically name him in the context of implant work and composite bonding, with descriptions including “extremely professional,” “very kind,” and inspiring “complete trust.”

Dr Amr El-Nana

Dr El-Nana obtained his BDS from the American University of Palestine and has undergone extensive additional training in implantology. At the time of writing, he was completing an MSc in Periodontology and Implantology at the University of Plymouth. His clinical scope includes surgical extractions, full arch restorations, soft tissue surgeries, and conscious sedation — a broad skill set that complements Dr Hussain’s implant focus. He previously also held a position at Synergy Dental Clinic, further evidence of active practice beyond a single site.

Dr Kordian and Supporting Team

Patient reviews also mention a “Dr Kordian” alongside dental nurse Rida, who are praised for attentiveness and a non-rushed consultation style. Supporting clinical staff — dental nurses, hygienists and administrative personnel — appear frequently in positive reviews under first names, suggesting the team culture is personable enough for patients to notice and mention individuals by name. That’s not a universal feature of private dental practices, and it speaks to the patient-facing culture the clinic has built.

Frequently Praised Team Qualities

• Patient-centred communication — explaining procedures clearly before proceeding
• Sensitivity to dental anxiety at all levels of the team
• Willingness to offer same-day emergency slots outside standard hours
• Dr Hussain’s surgical precision — specifically cited in implant and oral surgery reviews
• A friendly but professional tone that avoids feeling rushed

Services & Treatments

Bespoke Dental Clinics positions itself as a full-service private practice — not a specialist referral centre, but a clinic capable of handling most dental needs in-house, from routine hygiene appointments through to complex full-arch implant restorations. Their published treatment menu is extensive.

General & Preventive Dentistry

• Dental check-ups and oral health examinations
• Scale and polish / hygiene appointments
• Dental fillings (tooth-coloured composite)
• Fissure sealants and fluoride treatments
• Digital X-rays and CBCT/CT cone beam scanning (on-site)
• Mouth guards and night guards

Cosmetic Dentistry

• Composite bonding (a service strongly associated with the clinic in patient reviews)
• Porcelain and composite veneers
• Teeth whitening (in-chair and take-home)
• Smile makeovers (combined treatment planning)

Restorative Dentistry

• Porcelain crowns and bridges
• Single tooth dental implants
• Implant-retained bridges and dentures
• Full arch restoration (All-on-4 / All-on-6 style treatments)
• Root canal treatment (endodontics)
• Inlays and onlays

Orthodontics

• Invisalign clear aligners (certified provider)
• Traditional fixed braces
• Retainers post-treatment

Oral Surgery & Specialist Services

• Tooth extractions (routine and surgical)
• Wisdom tooth removal
• Periodontal (gum) disease treatment
• Bone grafting (for implant preparation)
• Sinus lifts
• Soft tissue surgery

Sedation & Anxious Patient Services

• Oral (tablet) sedation for mild anxiety
• Intravenous (IV) conscious sedation — delivered by experienced sedation specialists
• Sedation available for all treatments, including routine check-ups through to complex surgery

Emergency Dentistry

• Same-day emergency appointments available
• Evening emergency slots (patient reviews confirm appointments after standard hours)
• Treatment of broken teeth, lost fillings, dental abscesses, and acute toothache
• Emergency consultation fee: £150

Pricing & Value for Money

Bespoke Dental Clinics is a private-only practice, and pricing sits broadly in line with — or modestly above — mid-range private London dental costs. The clinic does not publish a full fee schedule on its website, which is a common frustration among prospective patients; however, several data points have emerged from patient reviews and published content.

Known & Indicative Prices

• Emergency consultation: £150 (confirmed on published pages)
• Dental implants: Finance from £39.81/month; market rate for single-tooth implants in London is £1,500–£3,500 (the clinic has not published a specific figure)
• Composite bonding: Widely available in London from £150–£350 per tooth; Bespoke does not publish a per-tooth price
• Hygiene/cleaning: One patient review mentioned a fee of approximately £430 for a 30-minute cleaning appointment, noting this was “double” their previous visit cost — a significant outlier that suggests either a treatment upgrade was included or pricing has increased substantially
• Finance options: 0% finance plans available; payment plans for larger treatments such as implants are flexible
• Invisalign: Not published; London Invisalign costs typically range from £2,500–£5,500 depending on case complexity

Patient Feedback on Pricing

The picture from patient reviews is mixed, which is itself informative. The majority of reviewers who comment on cost describe the pricing as justified by the results — one saying “the results justify the investment” and another noting “great service, good value for money.” The availability of 0% finance for larger treatments such as implants removes a significant barrier for many patients and is consistently cited as a positive.

There are, however, genuine concerns. At least one patient reported a cleaning appointment costing approximately £430 and described this as unexpectedly high compared to their previous visit. Another reported spending more than £4,000 on a course of treatment that they felt resulted in serious complications. Neither of these cases tells the full story — dental treatment costs can legitimately escalate when clinical needs change — but they are documented experiences that prospective patients should be aware of.

Our Assessment

The lack of published pricing is the single biggest impediment to transparent value assessment. Comparable London private practices — including those we have reviewed previously — typically publish at least indicative fee ranges. Requesting a written treatment plan and cost estimate before committing to any procedure is strongly advisable. For straightforward treatments where the majority of patients have reported satisfaction, the pricing appears competitive relative to central London standards. For larger or multi-stage treatments, the finance options provide flexibility — but the importance of securing a clear written quote upfront cannot be overstated.

What Patients Actually Say: Review Analysis

Google Reviews — 4.7/5 (153+ reviews)

Google is the primary review platform for this clinic, with more than 153 verified patient reviews. The 4.7-star rating places Bespoke Dental Clinics in the upper tier of private London dentists — though not at the very top, where practices like Bow Lane Dental Group (which holds a 5-star Google average from a substantial review base) sit. Some data sources suggest the review count has grown to over 200, implying an active and engaged patient base that’s willing to report experiences. Positive reviews dominate, with recurring themes around the emergency and urgent care service, Dr Hussain’s expertise, and the supportive atmosphere for anxious patients.

Trustpilot — (approx. 50 reviews)

The Trustpilot listing for bespokedentalclinic.co.uk carries approximately 50 reviews. This is a smaller dataset than Google, but Trustpilot reviews tend to attract both highly satisfied and highly dissatisfied patients more than Google does, giving it a different but useful signal. The positive reviews echo Google — praising professional standards, kind staff, and Dr Hussain’s technical skill. However, Trustpilot is also where several critical reviews appear, including at least two accounts of patients who feel their treatment resulted in damage rather than improvement, and who describe seeking legal remedies. The presence of these reviews is factored into our assessment below.

CQC Registration Records

Bespoke Dental & Implant Clinic is registered with the Care Quality Commission (location ID: 1-19058533322), with Dr Hussain as the Registered Manager and Nominated Individual. The practice was registered in January 2023. That said, the CQC does not routinely publish numerical ratings for dental practices in the same way it does for GP surgeries or care homes — dentists are regulated differently under current CQC frameworks — but the registration itself confirms the practice meets baseline statutory requirements.

TopDoctors & Specialist Platforms

Bespoke Dental Fulham (a sister location, now understood to be closed or restructured) carried reviews on TopDoctors. The Old Street London clinic has been referenced on Caspersmile, a dental scanning platform that lists the practice as a partner site for CBCT imaging — a detail that confirms the clinic’s imaging technology is used by third-party dental networks.

What Patients Love Most

1. Exemplary Emergency Care. The most consistently praised aspect of Bespoke Dental Clinics London is its responsiveness to dental emergencies. Multiple patients describe being seen the same day — in some cases the same evening — for acute tooth pain, lost fillings, or swelling. One patient described arriving in agony with a wisdom tooth problem, being seen that evening, and having the extraction performed immediately. In a city where NHS emergency dental access is chronically constrained, this same-day private service fills a real gap and is the feature most likely to convert a first-time emergency patient into a long-term regular.
2. Dr Hussain’s Technical Expertise. The Clinical Director attracts specific, unsolicited praise in multiple reviews — not the generic “the dentist was nice” variety, but substantive comments about surgical precision during implant procedures, his explanations of treatment options, and his manner with anxious patients. For a clinic whose name recognition rests significantly on its implant and cosmetic offering, having the lead clinician trusted at this level is commercially and clinically important.
3. Anxiety-Conscious Approach. The availability of IV and oral sedation, combined with a demonstrably patient staff culture, makes the clinic a genuine option for adults who’ve avoided dental care due to anxiety. Reviewers who identify as having dental phobia describe leaving appointments calm and in some cases completing treatment without sedation on subsequent visits — a genuine behavioural shift that speaks to the clinic’s handling of this patient group.
4. Modern Clinical Environment. “Stunning and hygienic,” “very modern with the latest technology” — these are the phrases patients use. The presence of CBCT scanning technology on-site (a three-dimensional dental imaging tool that many practices outsource) is a genuine differentiator, particularly relevant for implant planning where precision imaging is not optional.
5. Communication Quality. Several reviewers describe pre-appointment and post-appointment communication as “faultless” — good confirmation systems, clear explanations of treatment plans, and follow-up after procedures. In an era where patient complaints about NHS and private dental practices so often centre on poor communication, this is a meaningful strength.
6. Named Staff Culture. The frequency with which patients name specific dentists and nurses in reviews — Dr Hussain, Dr El-Nana, Dr Kordian, Nurse Rida, Hannah the dental nurse — suggests a practice where staff are present, engaged, and memorable. This is harder to engineer than it sounds, and in the context of a growing multi-site practice it’s a significant retention asset.
7. Finance Accessibility. The availability of 0% finance plans and implant payments from under £40 per month makes treatments that would otherwise require thousands of pounds upfront accessible to a significantly broader patient group. The transparency around this in the clinic’s marketing is genuine rather than promotional.
8. Saturday Appointments. Saturday availability (until 5pm) is consistently noted as a practical benefit, particularly for the working professional demographic that Old Street attracts. Not having to take time off work to see a dentist matters more than it might sound.

Areas for Consideration (Constructive Feedback)

1. Pricing Transparency. The single most consistent structural criticism is the absence of published fee schedules. Patients who’ve encountered unexpected costs — including one who reported a cleaning appointment costing approximately £430 — describe a sense of surprise that could be eliminated by basic price transparency. In an increasingly consumer-aware private healthcare market, publishing indicative costs is no longer optional for maintaining patient trust.
2. Complaints Handling Concerns. Several negative reviews — notably those involving composite bonding failures and oral surgery complications — describe difficulty obtaining a timely response through the clinic’s complaints procedure. One patient pursuing a complaint over failed bonding work reported being “largely ignored” despite following the published complaints process. The gap between a stated complaints procedure and its real-world application is one of the clearest indicators of a practice’s patient-centredness under pressure.
3. Reported Treatment Complications. At least two publicly documented cases describe serious complications following treatment: a composite bonding application that chipped and showed visible enamel damage; and a complex series of events following a filling procedure that allegedly resulted in nerve damage, tooth loss, soft tissue infection and jaw joint problems. Neither account represents the typical patient experience — the 4.7-star Google average suggests satisfaction is the norm — but the severity of the described outcomes, and the suggestion of inadequate clinical follow-up, cannot be dismissed as one-off anomalies.
4. Sunday Closure. For a clinic that markets itself on accessibility and emergency care, being closed on Sundays creates a gap. Dental emergencies don’t respect weekday schedules, and a number of patients seeking emergency weekend care will find Saturday’s 5pm closing time inadequate. Whether this is a genuine limitation or merely an expectation management issue depends on the patient, but it’s worth noting.
5. Higher Price Points for Some Services. While many patients describe pricing as good value, the reported £430 cleaning cost and total spends of £4,000+ for multi-stage treatments place Bespoke Dental Clinics at the premium end of Old Street-area private dentistry. For patients seeking excellent results on a moderate budget, the lack of published prices makes comparison-shopping difficult and the risk of bill shock real.
6. Limited Online Reviews Relative to Size. For a multi-site practice with a London clinic that has been operating under this brand for several years, the Trustpilot review count of approximately 50 is modest. This isn’t a direct indicator of quality, but a larger verified review base would provide more statistical confidence in the ratings — and the current volume means a handful of negative reviews carries disproportionate weight in the overall score.

Who Is Bespoke Dental Clinics London Best For?

✅ Excellent choice for:

• Patients with dental anxiety, particularly those who would benefit from IV sedation
• Anyone requiring emergency dental treatment in East London / City area
• Patients seeking dental implants, with access to a specialist-trained Clinical Director
• Working professionals who need early morning, evening or Saturday appointments
• Patients who want complete treatment under one roof (implants, cosmetics, orthodontics)
• Those requiring advanced dental imaging (CBCT scanning) without a hospital referral
• Patients who want finance options for larger treatments without upfront lump sums

⚠️ Less suitable for:

• NHS patients (this is a private-only practice)
• Patients based in South or West London, for whom the commute to Old Street for repeat appointments is impractical
• Those who require full specialist referral pathways (e.g., secondary care orthodontics, maxillofacial surgery)
• Patients who require Sunday access for emergencies
• Those on tighter budgets without the flexibility to absorb potential cost escalation

How It Compares: Private Dentists in London

Verdict: Bespoke Dental Clinics’ strongest comparative advantages are its in-house IV sedation service, on-site CBCT scanning, MSc-qualified implant specialist, and accessible finance options. Against established City practices like Bow Lane Dental Group, its Google rating is slightly lower and it lacks the same depth of verified awards. However, for patients specifically seeking implant treatment, sedation dentistry, or cosmetic work in the Shoreditch/Old Street area, it represents a credible and technically well-equipped option.

CQC Registration & Regulatory Standing

Bespoke Dental & Implant Clinic (Old Street) is registered with the Care Quality Commission under location ID 1-19058533322. The registration, under operator Facial Enhancement Suite Limited, lists Dr Mohammad Ghafraan Hussain as both Registered Manager and Nominated Individual. The practice was registered with the CQC on 9 January 2023.

It is important to understand what CQC registration means — and what it doesn’t mean — for dental practices. Unlike care homes or GP surgeries, dental practices in England are not routinely inspected and rated by the CQC under the Good/Requires Improvement/Inadequate framework. CQC registration confirms that the practice has met the statutory requirements to operate and has declared it provides regulated activities including “treatment of disease, disorder or injury.” It is a baseline registration, not a quality endorsement, and does not confer the same signal as a “Good” or “Outstanding” CQC rating in other healthcare settings.

For GDC (General Dental Council) registration verification — which governs the individual dental professionals rather than the practice — patients can check the GDC Online Register to confirm any dentist’s current registration status and any fitness-to-practise history. Verifying your treating clinician’s GDC registration before a first appointment is a straightforward and worthwhile step for any private dental patient.

How to Book an Appointment

Bespoke Dental Clinics London offers several booking routes, which is sensible for a practice that emphasises accessibility.

• Online: Use the booking system at bespokedentalclinics.co.uk to choose a treatment type, date and time.
• By phone: Call 020 3640 9531. The reception team can discuss your needs and match you to the right clinician.
• By email: hello@bespokedentalclinics.co.uk for non-urgent enquiries.
• Emergency appointments: Call the clinic directly as early in the day as possible to maximise the chance of a same-day slot. Patient reviews confirm that late-afternoon and evening emergency appointments do occur.

What to Prepare Before Your First Appointment

• Bring details of any current medications, allergies, and relevant medical history
• Note the specific symptoms or treatment you’re seeking, so the booking team can allocate sufficient time
• Request a written treatment plan and cost estimate before agreeing to any treatment
• If you suffer from dental anxiety, mention this at booking — the team can discuss sedation options in advance
• Ask about finance options at the consultation stage if cost is a consideration for longer treatments
• For implant consultations, bring any existing dental X-rays if available — this may save time and cost on initial imaging

Frequently Asked Questions About Bespoke Dental Clinics London

Is Bespoke Dental Clinics London a good dentist for nervous patients?

Bespoke Dental Clinics on Old Street is one of the more anxiety-conscious private practices in the EC1 area, offering both oral and intravenous (IV) conscious sedation for all treatments — from simple check-ups through to complex implant surgery. Patient reviews frequently describe positive experiences from individuals who identify as having dental phobia, with several noting they were able to reduce their reliance on sedation once they had built trust with the clinical team. The combination of sedation provision, a calm clinical environment, and a staff culture geared towards patient-centred communication makes it a credible choice for anyone who has previously avoided dental care due to anxiety.

How much do dental implants cost at Bespoke Dental Clinics London?

Bespoke Dental Clinics does not publish a specific per-tooth implant price on its website. Finance plans for dental implants are available from approximately £39.81 per month, and 0% finance options are referenced in their marketing. The London market rate for a single-tooth implant (including crown, abutment and titanium fixture) typically ranges from £1,500 to £3,500 depending on the complexity of the case, with additional procedures such as bone grafting adding to the cost. Prospective patients should request a written treatment plan and itemised cost estimate at their consultation before committing to treatment.

Is Bespoke Dental Clinics London open on weekends for dental emergencies?

The London clinic at 370 Old Street is open on Saturdays from 9am to 5pm, and same-day emergency appointments are offered during this time. The practice is closed on Sundays. Patient reviews confirm that emergency appointments are also available on weekday evenings up to the 7pm closing time (Monday to Wednesday). For emergency dental treatment in the Old Street and Shoreditch area on a Saturday, calling the clinic as early in the morning as possible gives the best chance of securing a same-day slot.

Is Bespoke Dental Clinics London registered with the CQC?

Yes — Bespoke Dental & Implant Clinic (Old Street, London) is registered with the Care Quality Commission under location ID 1-19058533322, with Dr Mohammad Ghafraan Hussain as the Registered Manager. The registration was granted in January 2023. Worth noting: dental practices in England are not subject to the same routine CQC inspection-and-rating framework as GP surgeries or care homes; CQC registration confirms statutory compliance but does not carry an inspection rating such as “Good” or “Outstanding.”

What cosmetic dental treatments does Bespoke Dental Clinics London offer?

The London clinic offers a full cosmetic dentistry menu including composite bonding, porcelain and composite veneers, professional teeth whitening (in-chair and take-home), smile makeover planning, and Invisalign clear aligner treatment. Composite bonding in particular features prominently in patient reviews — both as a praised service and as the subject of at least one documented complaint about long-term durability. Patients considering cosmetic treatments should discuss realistic longevity expectations and aftercare requirements with their treating clinician prior to committing.

Where exactly is Bespoke Dental Clinics London and how do I get there?

The clinic is at 370 Old Street, London EC1V 9LT, in the heart of Shoreditch. The nearest Underground station is Old Street (Northern line, Bank branch), approximately a three-minute walk. Liverpool Street Station (Elizabeth, Central, Circle, H&C and Metropolitan lines) is about 12 minutes on foot. Bus routes 21, 43, 141, 214, 271, and 394 all stop on Old Street. Santander Cycle docking stations are available nearby. The Congestion Charge zone applies, so driving in during peak hours is not recommended.

Does Bespoke Dental Clinics London offer Invisalign treatment?

Yes, Bespoke Dental Clinics London offers Invisalign clear aligner treatment alongside traditional fixed braces. Invisalign is a series of custom-made removable aligners worn over the teeth to gradually reposition them, making it a popular choice for adults who prefer a discreet orthodontic option. Invisalign treatment at London private clinics typically ranges from £2,500 to £5,500 depending on case complexity and duration; the clinic does not publish specific pricing and patients should request a treatment plan and quote at their initial consultation.

What should I do if I have a complaint about treatment at Bespoke Dental Clinics London?

The clinic publishes a complaints procedure on its website at bespokedentalclinics.co.uk/complaints/. In the first instance, patients should raise concerns directly with the practice. If the in-house complaints process does not resolve the matter, patients can escalate to the General Dental Council (for concerns about an individual clinician’s fitness to practise) or to the Dental Complaints Service (for private patients seeking an independent resolution of complaints about private dental treatment costs or quality). For serious harm, independent legal advice regarding potential dental negligence is also an option.

Who is the lead dentist at Bespoke Dental Clinics London Old Street?

The Clinical Director and lead dental surgeon at Bespoke Dental & Implant Clinic is Dr Mohammad Ghafraan Hussain. He trained at Bart’s and The London School of Medicine and Dentistry, holds the MFDS RCS Ed (Membership of the Faculty of Dental Surgery, Royal College of Surgeons of Edinburgh), and completed a Master’s degree in Dental Implantology at the University of Salford. His specialist areas include implant dentistry, oral surgery, conscious sedation, and cosmetic and restorative dentistry. He is also the CQC Registered Manager and Nominated Individual for the practice. Other members of the clinical team include Dr Amr El-Nana, who holds expertise in implantology and periodontology, and additional dentists named in patient reviews including Dr Kordian.

London Reviews Verdict: Bespoke Dental Clinics London Review

Bespoke Dental Clinics at 370 Old Street occupies a specific and genuinely useful niche in the London private dental market. Its combination of specialist-level implant expertise (in the form of a CQC-registered Clinical Director with an MSc in Dental Implantology), in-house IV sedation, on-site CBCT scanning, and same-day emergency appointments puts it ahead of many comparably priced private practices in the EC1 and wider Shoreditch area. For the right patient — particularly those requiring implants, those with dental anxiety, or anyone needing urgent care in East London — this is a clinic worth taking seriously.

The Google rating of 4.7 stars from over 150 reviews is a meaningful signal of genuine patient satisfaction, and the frequency with which reviewers name specific clinicians positively — Dr Hussain in particular — suggests the quality isn’t evenly spread but is concentrated at the senior clinical level, where it matters most for complex procedures. The emergency care service, in particular, appears to function exceptionally well: patients in acute pain are being seen the same evening, treated effectively, and leaving with positive accounts. In a city where dental emergencies frequently meet closed doors, that’s not trivial.

The reservations are real and should not be glossed over. The absence of a published fee schedule, the documented complaints about composite bonding failures, and the concerning accounts of patients pursuing legal action for more serious complications are factors that any prospective patient — particularly one considering a multi-stage treatment plan — should weigh carefully. The complaints handling concerns are particularly significant: a practice that performs well clinically the majority of the time but responds poorly when things go wrong creates disproportionate reputational risk and, more importantly, leaves genuinely harmed patients without adequate support.

Our assessment: Bespoke Dental Clinics London is a well-equipped, professionally staffed private practice whose strengths — implant expertise, sedation services, emergency availability — are genuine and verified. The pricing requires clarification before commitment, the complaints process warrants improvement, and the handful of serious adverse outcomes documented in public reviews counsel against complacency. Go in well-informed, request written quotes, verify your dentist’s GDC registration, and this is a clinic that can deliver excellent care.

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Summary: Our Bespoke Dental Clinics London Rating

Disclaimer: This review was independently researched and written by the London Reviews editorial team. All ratings and review counts are accurate as of May 2026. We do not accept payment from businesses we review. London Reviews is not a registered medical or dental advisory service. Nothing in this review constitutes clinical advice; consult a qualified dental professional for treatment guidance.

Have you visited Bespoke Dental Clinics London? We’d welcome your own experience — leave a comment below or submit your review to be considered for inclusion in future updates of this article.