Rosa’s Thai has ended its exclusive partnership with Deliveroo after seven years of collaboration.
TriSpan-backed restaurant group Rosa’s Thai, founded by Saiphin and Alex Moore in 2008, began new partnerships with Uber Eats and Just Eat effective October 21. According to it, it reaches more customers.
Rosa’s Thai now offers delivery from its 42 restaurants in England, Scotland and Wales via Uber Eats and Just Eats. In addition, its sister restaurant, Lao Café in Covent Garden, will start offering delivery via both platforms from Monday 28 October.
“Uber Eats is proud to partner with Rosa’s Thai, one of the UK’s best restaurant success stories in recent years,” said Matthew Price, Uber Eats GM UK & Northern Europe.
“This new partnership fits perfectly with our mission to be the platform of choice for both customers and restaurants.
“For Rosa’s Thai, we are focused on building their business through partnership, leveraging our technology, expertise and being able to reach the 90% of the UK population covered by Uber Eats.”
Amy Heather, Head of Strategic Partnerships at Just Eat, mentions: ‘Thai food is one of Just Eat’s fastest growing cuisines, so we are delighted to partner with Rosa’s Thai and bring their famous dishes to the doorsteps of our millions of customers in as little as 30 minutes.’
The move marks the departure of Rosa’s Thai from Deliveroo after seven years of exclusive partnership. During that time, the restaurant group said it had served more than 1.2 million Pad Thais across the country.
“Over the past seven years, Deliveroo has been a great partner in helping to provide Rosa’s regulars with weekly Thai favourites,” says Gavin Adair, CEO of Rosa’s Thai.
“Going forward, we have decided to make a switch and are now working with Just Eat and Uber Eats in a dual aggregator partnership, delivering our fresh and fragrant flavors to even more customers nationwide. These new partnerships represent the next stage of our growth at Rosa’s as we continue to expand our restaurants across the UK.
Rosa’s Thai is one of several high-profile restaurant groups that have ended their partnership with Deliveroo over the past year. In February, Tortilla also parted ways with Deliveroo after reviewing its delivery strategy, citing delivery fees as a factor that “challenged margin performance”.
