Hotel Indigo Exeter has appointed Mahesh Jay as its new General Manager, a strategic move aimed at strengthening its management team following the hotel’s takeover from Focus Hotels in December 2023. Mahesh brings 26 years of industry experience and is poised to elevate the hotel’s position in Exeter’s competitive market , which focus on promoting growth and improving the guest experience. Located in the heart of Exeter city centre, Hotel Indigo Exeter is renowned for its boutique style, strong local connections and state-of-the-art facilities including Becketts Rooftop Bar, Colson’s Restaurant and The Retreat Spa. Mahesh’s extensive hospitality career includes prestigious roles such as Executive Chef at Novotel, Cardiff, Executive Chef at Taj Coromandel and Operations Manager at Park Inn by Radisson, Cardiff. He has also served as General Manager at a number of high profile properties including the Mercure Bristol Grand Hotel, DoubleTree by Hilton in Bristol and the Ibis Styles Manchester Portland Hotel. As the new General Manager of Hotel Indigo Exeter, Mahesh will focus on improving the hotel’s offering and strengthening its reputation as a key driver of Exeter’s thriving hospitality industry. His leadership will play a crucial role in guiding the hotel’s ambitious growth plans over the next three years. The aim of the plans is to improve the customer experience, cultivate a culture of excellence and further develop our own team. Mahesh’s appointment comes at a crucial time as Hotel Indigo Exeter begins a new chapter under the leadership of Focus Hotels. His leadership builds on the hotel’s strong foundation and takes it to new levels of hospitality. Mahesh’s main focus is to strengthen the hotel’s community engagement by creating partnerships with local businesses, artisans and cultural organizations so that guests can enjoy an authentic experience of the region. The hotel is also exploring collaborations with local farmers and producers to showcase their products at its popular outlets, Becketts Rooftop Bar and Colson’s Restaurant. In addition to these initiatives, Mahesh is dedicated to supporting Focus Hotels’ wider efforts, including a partnership with the Alzheimer’s Society to raise £10,000 through various fundraising efforts. “I am very honored to be appointed General Manager of Hotel Indigo Exeter,” said Mahesh. “This role offers an incredible opportunity to lead a talented team and enhance our guests’ experience while celebrating the unique spirit of Exeter. My aim is to build on our strong foundation and raise Hotel Indigo Exeter to be a beacon of exceptional hospitality and community engagement. I look forward to working closely with our team and partners to create memorable moments and make a positive impact both at the hotel and in the wider community.” With a proven track record of successfully managing major hotel properties and a passion for fostering a culture of excellence and innovation, Mahesh is the ideal leader to guide Hotel Indigo Exeter into its next chapter. Under his guidance, the hotel is well positioned for success, ensuring it continues to be the top choice for both local and international guests looking for an exceptional stay in the heart of Exeter.
